Delivery Policy

Ordering Online

 

After ordering online, you will receive an email confirmation from Baby Strawberry containing your order details.  We will normally confirm receipt of your order within a few minutes of ordering.

 

For credit card orders you will also receive a merchant rceipt from eWay confirming your transaction.

For payments by electronic transfer (EFT) your order will be placed on hold until we can confirm payment (usually 1-2 working days).

 

Order Dispatch and Delivery

 

Your order will then be despatched via Australia Post Courier within 1-2 working days.  Once your order is depatched you will be advised via email with a tracking code available to follow the status of your delivery.

 

Please note there may occassionally be delays during busy periods.  At such times you will be advised by email if expected despeatch of your order is outside of our normal terms.

Where a selected product is currently out of stock or in the process of being re-ordered, this will be clearly identified on the website with an expected shipping date (eg.  Ships within 7-10 days).

If you have any queries regarding your order at any time, please contact us at orders@babystrawberry.com.au

 

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